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PrimeSelf

<p dir="ltr" id="isPasted" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please visit the&#xA0;<a href="https://store.parcelninja.com/tracking.aspx?WaybillNo=" rel="noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none;" target="_blank">track and trace page</a> for more information on where your parcel is. Here you will find updates as to the whereabouts of your parcel and contact information to get in touch with the relevant courier company to assist with delivery/tracking.&#xA0;<p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*Please allow for 24-48h for tracking information to appear<p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you still do not see any tracking events or updates, kindly contact our support team for more information by creating a support ticket,&#xA0;<a href="https://primeself.gorgias.help/en-US/contact" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: inherit; text-decoration: none;" target="_blank">here</a>.

Please visit the track and trace page for more information on where your parcel is. Here you will find updates as to the whereabouts of your parcel and contact information to get in touch with the relevant courier company to assist with delivery/trac

Where is my order & why has it not arrived yet?

Orders

How do i create an account?

I cant login to my account?

How do i reset my account password?

My Account & Profile

How to place an order?

How to track and trace my order?

How long does delivery take to get my order?

I received the wrong order or items?

Can i change or modify my order?

What shipping or delivery methods are available?

How long does delivery or shipping take?

How much does shipping or delivery cost?

Do you ship internationally?

How does Pargo Click & Collect work?

Shipping & Delivery

Why is PrimeSelf different to other brands?

Why choose PrimeSelf?

Where are your mushrooms sourced?

What are your mushroom extract specifications?

Products & Product Info

Do you offer discounts?

How do i get the "Introduction" discount?

How to redeem or apply a discount code?

Can i stack multiple discount codes together?

Discounts & Coupons

What payment methods are available?

How to make a payment for an order?

What are your banking details?

Can i pay for my order on delivery?

What is PayFlex?

Payments & Payment Methods

Do you offer a reseller or wholesale program?

Resale & Wholesale

What is your returns policy?

Refunds & Returns

How can i get a discount?

How long does shipping take/cost?

Out of stock products?

Where are your mushroom sourced from?

Where are your products stocked?

Where is my order & why has it not arrived yet?Updated a year ago