My Account & Profile
Creating accounts, resetting passwords, and problems logging in?
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Orders
Creating, modifying, and tracking your orders.
Shipping & Delivery
Delivery methods, shipping times and costs involved.
General Product Info
Common product & ingredient questions
Discounts & Coupons
Discounts, promotions, and coupons.
Payments & Payment Methods
Browse our available payment methods
Resale & Wholesale
Interested in becoming a reseller or stocking our range?
Refunds & Returns
How to log a return and our refund policy.
Articles
How can i get a discount?
We offer all first-time customers 10% off their first order with us, when ordering over R500.00.As soon as you sign up for our newsletter, from either 1) The Signup popup on the website or 2) The newsletters signup field in the footer of the website,
How long does shipping take/cost?
Orders are generally processed, packed, and dispatched the same day if the order is placed, confirmed, and paid for before 2 pm (working days only). Orders placed after 2 pm or on weekends & public holidays are only processed or collected the next wo
Out of stock products?
Unfortunately from time to time, we are out of stock of certain products. To make notifying you as easy as possible, we have included a field where you can enter your email address when a specific product is out of stock! This will notify you immedia
Where are your mushroom sourced from?
We pride ourselves on using branded, patented, and premium ingredients in our formulations, and our mushrooms are NO EXCEPTION to that! All of our mushrooms are organically grown, sourced from fruiting bodies, and tested for quality and purity!Read m
Where are your products stocked?
All of our products are available from our online store right here, for delivery NATIONWIDE! Additionally, our range is also stocked on Takealot.com.However, some customers prefer to physically purchase our products and we have made our ranges availa