Prime Self Support Portal

Step 1 - Open the Track My Order page Step 2 - Enter your waybill number in the provided field once on the tracking page Step 3 - Click on t...

Placing an order is simple: 1) Find and locate the items you wish to purchase    2) Add the desired items you would like to pur...

All of the orders are packed securely and discreetly, in bubble wrap, inside a cardboard box or padded enveloped  -Packaging is dependent on the order quan...

Unfortunately no. Once an order has been placed, we are unable to modify or change the order.  Our warehouse management system works with strict rules and ...

Please email info@optmz.co.za with your order number and information as to the error as soon as possible.  One of our professionals will be in contact w...

We have recently upgraded our warehousing and fulfilment system to accommodate for the increased demand and to ensure we are able to provide swift and excel...