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My Account & Profile

Creating accounts, resetting passwords, and problems logging in?

3 articles
Orders

Creating, modifying, and tracking your orders.

6 articles
Shipping & Delivery

Delivery methods, shipping times and costs involved.

5 articles
Products & Product Info

Common product & ingredient questions

4 articles
Discounts & Coupons

Discounts, promotions, and coupons.

4 articles
Payments & Payment Methods

Browse our available payment methods

5 articles
Resale & Wholesale

Interested in becoming a reseller or stocking our range?

1 article
Refunds & Returns

How to log a return and our refund policy.

1 article

Articles

How can i get a discount?

We offer all first-time customers 10% off their first order with us, when ordering over R500.00.As soon as you sign up for our newsletter, from either 1) The Signup popup on the website or 2) The newsletters signup field in the footer of the website,

How long does shipping take/cost?

Orders are generally processed, packed, and dispatched the same day if the order is placed, confirmed, and paid for before 2 pm (working days only). Orders placed after 2 pm or on weekends & public holidays are only processed or collected the next wo

Out of stock products?

Unfortunately from time to time, we are out of stock of certain products. To make notifying you as easy as possible, we have included a field where you can enter your email address when a specific product is out of stock! This will notify you immedia

Where are your mushroom sourced from?

We pride ourselves on using branded, patented, and premium ingredients in our formulations, and our mushrooms are NO EXCEPTION to that! All of our mushrooms are organically grown, sourced from fruiting bodies, and tested for quality and purity!Read m

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